Privacy Policy

Spa Massage Studio - Your Privacy Matters

Information We Collect

At our spa massage studio, we collect various types of information to provide you with exceptional wellness services. This includes personal identification information such as your name, email address, phone number, and physical address when you book appointments or create an account with us.

We also collect health-related information necessary for providing safe and effective massage treatments, including medical conditions, allergies, areas of concern, and treatment preferences. Additionally, we may collect payment information, appointment history, and communication records to maintain comprehensive service records.

Our website automatically collects certain technical information through cookies and similar technologies, including your IP address, browser type, device information, and website usage patterns to enhance your online experience.

How We Use Your Information

Your personal information is used primarily to deliver personalized spa and massage services tailored to your specific needs and preferences. We use your data to schedule appointments, maintain treatment records, process payments, and communicate important information about your services.

Health information is used exclusively for treatment planning and ensuring your safety during massage sessions. We may also use your information to send appointment reminders, wellness tips, promotional offers, and updates about our services, but only with your explicit consent.

Technical data helps us improve our website functionality, analyze usage patterns, and enhance the overall user experience. We never use your personal information for purposes other than those explicitly stated in this policy.

GDPR Compliance Commitment

We are fully committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. Your data is processed lawfully, fairly, and transparently, with appropriate security measures in place to protect your personal information at all times.

Your Privacy Rights

Right to Access: You can request copies of all personal data we hold about you, including treatment records and communication history.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
Right to Erasure: You can request deletion of your personal data when it's no longer necessary for the purposes it was collected.
Right to Data Portability: You can request transfer of your data to another service provider in a structured, machine-readable format.
Right to Object: You can object to processing of your personal data for marketing purposes or other legitimate interests.
Right to Restrict Processing: You can request limitation of how we process your personal data under certain circumstances.

Data Protection and Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server infrastructure, regular security audits, and restricted access controls.

All staff members receive regular training on data protection principles and are bound by strict confidentiality agreements. We maintain physical security measures at our facilities and use industry-standard cybersecurity practices for our digital systems.

In the unlikely event of a data breach, we will notify affected individuals and relevant authorities within 72 hours, as required by GDPR regulations, and take immediate steps to mitigate any potential harm.

Data Retention and Sharing

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Treatment records are typically maintained for seven years for medical and legal compliance, while marketing communications data is retained until you withdraw consent.

We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except when necessary to provide our services or comply with legal obligations. Trusted service providers who assist with appointment scheduling, payment processing, or website maintenance may have limited access to your data under strict confidentiality agreements.

Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Essential cookies are necessary for basic website functionality, while optional cookies help us understand user preferences and improve our services.

You can control cookie settings through your browser preferences and opt out of non-essential cookies at any time. We use website analytics to understand visitor behavior and improve our online presence, but all data is anonymized and cannot be used to identify individual users.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through email or prominent website notices, and the updated policy will include a new effective date.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the revised terms.

This Privacy Policy is effective as of the date of publication and governs all data processing activities of our spa massage studio. Your trust is essential to our business, and we are committed to maintaining the highest standards of privacy protection.